EA Vans

Maintenance - Service Support

Making the Difference...

EA Group (UK) are setting the standards and leading the industry with full service support for all types of CCTV, access control, intercoms, automatic gates, pay-on-foot parking systems and entrance door solutions

Our support centre is manned 24 hours a day 365 days a year. This is coupled with our onsite 24 hour 365 days a year service and call-out support, which the least our contracted customers expect, so that’s what we provide.
Each and every call is answered by an employee, so you will never get “person unavailable”, “mobile out of range”, or “answer machine” excuses.

At EA Group (UK) we recognize that each and every customer is an individual with specific needs. We strive to ensure that we meet the exacting needs of each of our clients.

Maintenance Contracts are tailored to each and every site to ensure that you achieve the best level of support and service on offer to you.

Maintenance contract holders benefit from a large number of difference over no contact holders, examples including:

  • A set number of services per year*
  • No Call-out Rates*
  • Preferential labour Rates
  • Discounted spare part rates
  • Preferential timed service over non-contract holders.

* Number of services is determined by type of equipment along with site requirement
* Only applies to office hours. Out of Hour call-out rates still apply.
* 20% Discount only applies to year one of the contract and to new contract holders