Agreement with CSS Security Solutions Limited and Cerberus Services
EA Group (UK) Limited has made a strategic agreement with CSS and Cerberus to fulfil maintenance contracts throughout the
CSS have recognised that both EA Group and Cerberus have a proven track record in service support, for a number of parking systems including Zeag, Amano and Parktrac, and to this end have agreed on-going maintenance contracts with a number of their clients.
The recent signing of new contracts with the Hilton Group encompassing 22 sites, plus 3 sites for the Royal Borough of Kingston, are covered under this agreement. Some new equipment and upgrades will be included in this venture with the first new installation at Hilton Blackpool having already taken place in May 2010 with the installation of Zeag parking equipment and Elka barriers. The new installation at Hilton Newcastle is currently in process and should be completed early August.
“CSS and I are very impressed with the professionalism and high level of service that we have received for all of our clients through E A Group and Cerberus Services Ltd., We have seen a huge improvement in client satisfaction and the mean time between breakdowns has more than doubled. This is clearly due to the fact that your engineers are diagnosing faults more accurately first time around and carrying out more effective repairs. We look forward to a long and positive strategic partnership.”