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Support

 

Making the Difference


EA Group are setting the standards and leading the industry with
full service support.  Here are just some of the policies that underpin the EA Group
operations.

 

24 hour 365 days a year service and call-out support is the least our customers
expect, so that’s what we provide.

 

Our support centre is manned 24 hours a day 365 days a year. Each and every
call is answered  by an employee,  so you will never get “person unavailable”,
“mobile out of range”, or “answer machine” excuses.

 

At EA Group we recognize that each and every customer is an individual
with specific needs. We strive to ensure that we meet the exacting needs of each of our clients.

  • Site specific maintenance and support packages

  • Electronic support using on-site modems

  • Large spare parts stock

  • Free site surveys

  • Fully trained, experienced staff

  • Discounted consumable items

  • Site staff training for 1st line maintenance

 

 
 
 
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